Shipping policy

Thank you for choosing Sovereign Celeste. We are dedicated to delivering our luxury skincare and comfort products to you as quickly and safely as possible.

1. Shipping Destinations We currently offer worldwide shipping. Please note that shipping times and costs may vary depending on your location. For our customers in the Saudi Arabia (SAR) region, we utilize optimized routes for faster delivery.

2. Processing Times All orders are processed within [1-3] business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days.

3. Shipping Estimates Because we source our products globally to ensure elite quality, please allow the following estimated delivery times:

• Standard International Shipping: [10-20] business days.

• Note: These are estimates. Factors such as customs clearance and local postal delays may affect delivery times.

4. Tracking Your Order Once your order has shipped, you will receive a Shipping Confirmation email containing your tracking number(s). The tracking number will be active within 48 hours. You can track your package directly through our website or via the carrier's portal.

5. Customs, Duties, and Taxes Sovereign Celeste is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

6. Items Not Received If your tracking information states that your package was delivered but you have not received it, please contact the shipping carrier first. Sovereign Celeste is not responsible for packages stolen after delivery or delivered to the wrong address provided by the customer.

7. Contact Us If you have any questions about the status of your shipment, please reach out to our 24/7 support team at Sovereignceleste@gmail.com.